Protecting your privacy is important to us. Although our ability to provide service requires that we collect personal information about our customers, we take measures to ensure the privacy and confidentiality of that information. We wish to assure you that these measures comply fully with the Personal Information Protection and Electronic Documents Act.

How we Collect, Use and Disclose Your Information

Personal information is information about an identifiable individual. Publicly available information, such as a public directory listing or your name, address, telephone number and electronic address, is not considered personal information.

When you upgrade your Dufferin Directory Listing, we collect more detailed information so that we can:

*Establish and maintain a responsible commercial relationship with you and to provide ongoing service
*Understand your needs and develop and recommend suitable products and services

This information will not be sold or shared with any person or outside organization for use in marketing or solicitation.

There are times when we may share customer information on a confidential basis. These include an agent providing services on our behalf, and where we are required to by law or in an emergency situation.

Please note that Dufferin Directory does not collect your credit card information. This information is collected and processed by a third party payment system. At no time, does Dufferin Directory have access to any credit card information.

Protection of Your Personal Information

All employees and agents who are granted access to our records understand the need to keep this information protected and confidential. They use this information soley for the purpose for which it was intended.

We have also established physical systems and safeguards, to protect client information from unauthorized use or access.

You may delete your information from our directory at any time via your user login.

If you have any questions about the information that we have collected about you or your company, please contact our privacy officer at: